Refund policy
Right of withdrawal
You have 14 days from receipt of your order to return unopened products in perfect condition.
How to exercise this right
Send an e-mail to contact@nuho.ch quoting your order number. You will receive the return address and procedure.
Return costs
Borne by the customer, except for defective products or an error on our part.
Refund
Processed within 14 days of receiving the returned product, to the original payment method. You will be notified by e-mail.
Non-returnable products
Opened or consumed products cannot be taken back for hygiene reasons, in accordance with the Swiss Foodstuffs Act (LMG).
Contact
contact@nuho.ch · +41 78 309 63 63
Nuho Health SA
Rue des Usines 44
2000 Neuchâtel, Switzerland